Privacy Policy
This Privacy Policy explains how Door Lantern handles personal data on doorlanternfeast.casa in connection with its retirement wellness resort services. It describes what we collect, how we use it, when we share it, and the choices and rights available to users.
Data We Collect
We may collect identifiers and contact details, booking or inquiry information, communication content, account or preference details, device and browser data, and usage records. In a retirement wellness resort context, this may also include information needed to arrange stays, respond to requests, and manage guest services.
How We Collect Data
We collect personal data from forms, messages, reservation or service requests, and other direct interactions. We also receive technical data from browsers and devices, and we may generate internal records from transactions, support activity, and site analytics.
Cookies We Use
We may use essential cookies to operate the site, preference cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are temporary and end when the browser session closes, while others remain for a limited period to support recurring visits.
Cookie Controls
We use standard browser and device controls to manage cookies and similar technologies. You can block or delete cookies through your browser settings, and where available, use any site-level preference tools. Disabling certain cookies may limit some features or affect performance.
Contact Information
Contact PageUse the contact details below for questions about this policy or the handling of personal data.
Your Rights
You may ask whether we hold personal data about you, request access or correction, and in some cases object to or restrict certain processing. Where permitted by law, you may also request deletion or receive a copy of data you have provided.
How to Make a Request
To make a privacy request, provide enough information for us to identify the relevant records and understand the request. We may need additional details before acting, and we may decline a request where the law allows or requires us to do so.
Data Retention
We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal or accounting obligations, to resolve disputes, or to maintain service records. When data is no longer needed, we delete it or de-identify it where appropriate.
Policy Changes
When we update this policy, we will post the revised version on the site and change the effective date where appropriate. If a change is material, we may provide additional notice through a reasonable channel.
How We Use Data
We use personal data to operate the website, manage inquiries and reservations, provide resort-related services, communicate with users, maintain records, improve site performance, prevent misuse, and comply with legal obligations. We may also use data to support internal administration and to resolve service issues.
Service Providers
We may share personal data with vendors and service providers that support hosting, communications, analytics, booking administration, payment processing, security, or other operational services. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal data when required by law, court order, or lawful request from public authorities. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, safety, or property of Door Lantern, our guests, or others.